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Delivery Information

For Next Working Day Delivery YOU MUST CALL 01603 616344 to confirm stock and dispatch availability before 2pm daily deadline.

We are currently dispatching orders "NOW" as the name implies we are engraving and dispatching most orders the same day - on all in-stock items.

We endeavor to dispatch all orders within 1-5 working days maximum, subject to stock availability & deliveries of stock. The customer will be notified ASAP by e.mail of any delays.

Most dispatches are by:
1 - DPD ExpressPak1 - Next Working Day Service from Dispatch (Approx only no guarantee)

2 - DPD ExpressPak5 - Next Working Day Service from Dispatch (Approx only no guarantee)

3 - DPD Parcel  - Next Working Day Service from Dispatch (Approx only no guarantee)

4 - European* & Wordwide* from dispatch approx 7 day service

* ALL of which will require a signature on receipt.

* We cannot be liable if the Royal Mail or Carrier Services have delivery problems or fail to deliver on time for any reason.

If you are not in when the parcel arrives there should be a notice left informing you to call or collect from your local sorting office or dpd local centre.
If not collected in time, your item will be returned to us. We will then contact you for further delivery information and re-delivery costs.

PLEASE NOTE: You are not paying for a Guaranteed NEXT DAY Service, this is our standard service which is not guaranteed but works incredibly well most of the time which has given us such a good reputation and reviews from our customers.